HOW IT WORKS
From your data to revenue you keep and grow
A look under the hood: what you get, how we build it, and how it runs inside your tools.
WHAT YOU GET
Clear answers, not another dashboard
Every run delivers four simple outputs your team can act on right away, right in the tools you already use.
Health score, per account
A certified rating (low / medium / high) of how each customer is doing, calibrated on your own historical data so it actually means something in your context, not a generic score. You see who to focus on first.
AI memo on every alert
An AI agent pulls together all the available context and writes a short, clear brief: what is happening, what to do next, and the reasons behind it. Anyone on the team understands the alert and the action at a glance.
Metrics table, all accounts
Highly specific, custom behavioral metrics that describe precisely how each account uses your product. One centralized view to prioritize, segment, and compare accounts by how they actually use the tool.
Weekly digest
A short report on what changed, what your team did, and the impact on revenue, so you can steer.
THE PROCESS
From your data to a live engine
First we build a prediction engine tuned to your business, in about 12 weeks. Then, if the results hold up, we run it inside your systems and deliver every week.
Building the engine
Foundations
We connect to your data and make it reliable: audit, cleaning, and a clear list of what is worth tracking.
Representation
We turn raw events into custom, advanced behavioral metrics, one precise, business-readable picture per account.
Prediction
Machine learning scores who is at risk and who is ready to grow, with an AI memo explaining each call. We prove the return on your own history before you commit.
✓ Engine ready, return proven on your own dataUnder an hour a week from your team. No hidden costs.
The Run
Then it runs, every week
If the results hold up, we set the engine live inside your systems. From then on, the four deliverables refresh every week, automatically, right in your tools, with no extra work for your team.
ONE SOURCE OF TRUTH
It starts with how customers use your product
We combine four sources, how people use your product, what they pay, what they ask support for, and your sales history, into one clean dataset. Usage is where we go deepest, because that is where the earliest, truest signals live.
One reliable view of every account
IN YOUR TOOLS
No new tool, it lives where you work
Scores, reasons and next steps appear in Slack, your CRM, or wherever your team already works. We handle the data science, your stack handles the orchestration.
Per-account data pushed via API / Webhook
- churn_risk
- probability score
- healthscore
- low / mid / high (certified)
- trend
- improving / stable / declining
- top_driver
- primary churn factor
- recovery_memo
- Memo AI action recommendation
- days_to_renewal
- countdown
obviable
Let's prove it on your own data
A short call to show you what Obviable would catch in your customer base, before you commit anything.